* {
    margin: 0;
    box-sizing: border-box;
    font-family: 'Poppins', sans-serif;
}

body {
    background: linear-gradient(135deg,
            rgb(224, 242, 255),
            rgb(255, 244, 184));
    min-height: 100vh;
}

main h3 {
    text-align: center;
    padding: 4.375rem 1.25rem 2rem;
    font-size: 2.625rem;
    color: rgb(24, 37, 110);
    animation: fadeInUp 1s forwards 0.9s;
    letter-spacing: 1px;
}

/* Tabs */
.tabs_container {
    display: flex;
    justify-content: center;
    gap: 1rem;
    margin-bottom: 2rem;
    padding: 0 1rem;
    animation: fadeInUp 0.6s ease both;
    animation-delay: 0.1s;
}

.tab_btn {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.75rem 1.75rem;
    border: 2px solid rgba(24, 37, 110, 0.2);
    border-radius: 50px;
    background: rgba(255, 255, 255, 0.6);
    color: rgb(24, 37, 110);
    font-family: 'Poppins', sans-serif;
    font-size: 0.95rem;
    font-weight: 600;
    cursor: pointer;
    transition: all 220ms ease;
}

.tab_btn:hover {
    background: rgba(24, 37, 110, 0.08);
    border-color: rgb(24, 37, 110);
}

.tab_btn.active {
    background: linear-gradient(135deg, rgb(24, 37, 110), rgb(41, 128, 225));
    color: white;
    border-color: transparent;
    box-shadow: 0 4px 14px rgba(24, 37, 110, 0.3);
}

/* Tab sections */
.tab_section {
    display: none;
}

.tab_section.active {
    display: block;
    animation: fadeInUp 0.4s ease;
}

/* Container */
.tickets_container {
    max-width: 800px;
    margin: 0 auto 4rem;
    padding: 0 1rem;
    display: flex;
    flex-direction: column;
    gap: 2rem;
}

/* Form */
.form_container {
    background: rgba(255, 255, 255, 0.67);
    padding: 2rem;
    border-radius: 12px;
    box-shadow: 0 6px 18px rgba(20, 20, 60, 0.06);
    animation: fadeInUp 0.6s ease both;
    animation-delay: 0.2s;
}

.form_container h4 {
    color: rgb(24, 37, 110);
    margin-bottom: 0.5rem;
    font-size: 1.4rem;
}

.form_subtitle {
    color: #40507a;
    margin-bottom: 1.5rem;
    line-height: 1.6;
}

.ticket_form {
    display: flex;
    flex-direction: column;
    gap: 1.2rem;
}

.form_group {
    display: flex;
}

.form_group input,
.form_group textarea {
    width: 100%;
    padding: 0.9rem 1rem;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-family: 'Poppins', sans-serif;
    font-size: 0.95rem;
    color: #40507a;
    background: rgba(255, 255, 255, 0.5);
    transition: border-color 200ms ease, box-shadow 200ms ease;
}

.form_group input::placeholder,
.form_group textarea::placeholder {
    color: #999;
}

.form_group input:focus,
.form_group textarea:focus {
    outline: none;
    border-color: rgb(24, 37, 110);
    box-shadow: 0 0 0 3px rgba(24, 37, 110, 0.1);
}

/* Lookup row */
.lookup_row {
    display: flex;
    gap: 0.75rem;
    align-items: center;
}

.lookup_row input {
    flex: 1;
    padding: 0.9rem 1rem;
    border: 2px solid #e0e0e0;
    border-radius: 8px;
    font-family: 'Poppins', sans-serif;
    font-size: 0.95rem;
    color: #40507a;
    background: rgba(255, 255, 255, 0.5);
    transition: border-color 200ms ease, box-shadow 200ms ease;
}

.lookup_row input:focus {
    outline: none;
    border-color: rgb(24, 37, 110);
    box-shadow: 0 0 0 3px rgba(24, 37, 110, 0.1);
}

.lookup_btn {
    white-space: nowrap;
    flex-shrink: 0;
}

/* Submit button */
.submit_btn {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.9rem 2rem;
    background: linear-gradient(135deg, rgb(24, 37, 110), rgb(41, 128, 225));
    color: white;
    border: none;
    border-radius: 8px;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    font-family: 'Poppins', sans-serif;
    transition: transform 200ms ease, box-shadow 200ms ease;
}

.submit_btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px rgba(24, 37, 110, 0.25);
}

.submit_btn:active {
    transform: translateY(0);
}

/* Form message */
.form_message {
    padding: 0.75rem 1rem;
    border-radius: 8px;
    font-size: 0.9rem;
    font-weight: 500;
}

.form_message.success {
    background: rgba(74, 200, 130, 0.15);
    color: #1a7a46;
    border: 1px solid rgba(74, 200, 130, 0.4);
}

.form_message.error {
    background: rgba(255, 80, 80, 0.12);
    color: #c0392b;
    border: 1px solid rgba(255, 80, 80, 0.3);
}

/* Tickets list */
.tickets_list {
    display: flex;
    flex-direction: column;
    gap: 1.25rem;
}

.ticket_card {
    background: rgba(255, 255, 255, 0.75);
    border-radius: 12px;
    padding: 1.5rem;
    box-shadow: 0 4px 14px rgba(20, 20, 60, 0.07);
    animation: fadeInUp 0.5s ease both;
    border-left: 4px solid rgb(41, 128, 225);
}

.ticket_card.closed {
    border-left-color: #aaa;
    opacity: 0.85;
}

.ticket_card_header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 0.75rem;
    margin-bottom: 0.75rem;
    flex-wrap: wrap;
}

.ticket_subject {
    font-size: 1.1rem;
    font-weight: 600;
    color: rgb(24, 37, 110);
}

.ticket_status {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.3rem 0.85rem;
    border-radius: 50px;
    font-size: 0.8rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.ticket_status.open {
    background: rgba(41, 128, 225, 0.12);
    color: rgb(24, 37, 110);
}

.ticket_status.closed {
    background: rgba(150, 150, 150, 0.15);
    color: #666;
}

.ticket_meta {
    font-size: 0.85rem;
    color: #667;
    margin-bottom: 0.85rem;
}

.ticket_message {
    color: #40507a;
    line-height: 1.7;
    font-size: 0.95rem;
    margin-bottom: 1rem;
}

.ticket_response {
    background: rgba(41, 128, 225, 0.07);
    border-left: 3px solid rgb(41, 128, 225);
    border-radius: 0 8px 8px 0;
    padding: 0.9rem 1rem;
    margin-bottom: 1rem;
}

.ticket_response_label {
    font-size: 0.8rem;
    font-weight: 700;
    color: rgb(24, 37, 110);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 0.4rem;
}

.ticket_response_text {
    color: #40507a;
    font-size: 0.95rem;
    line-height: 1.6;
}

.ticket_close_btn {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.55rem 1.2rem;
    background: rgba(200, 50, 50, 0.08);
    color: #c0392b;
    border: 1px solid rgba(200, 50, 50, 0.25);
    border-radius: 8px;
    font-size: 0.88rem;
    font-weight: 600;
    cursor: pointer;
    font-family: 'Poppins', sans-serif;
    transition: all 200ms ease;
}

.ticket_close_btn:hover {
    background: rgba(200, 50, 50, 0.15);
    border-color: rgba(200, 50, 50, 0.5);
}

@keyframes fadeInUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }

    to {
        opacity: 1;
        transform: translateY(0);
    }
}